Welcome to Darpan Cabs, the trusted taxi service brand of Ambica Tour and Travels, offering dependable taxi service in Somnath for local, outstation, and airport rides. We value the privacy of every customer and are committed to protecting the personal information shared with us during booking, inquiry, and travel service use.
This Privacy Policy explains how we collect, use, store, protect, and manage your information when you contact or use Darpan Cabs. By using our services, contacting us, or making a booking, you agree to the practices described in this policy.
For bookings or privacy-related assistance, contact us at:
9099748289
8469128754
1. About Darpan Cabs
Darpan Cabs is the service brand of Ambica Tour and Travels, providing transportation services in Somnath and nearby regions. We offer:
As a responsible travel company, we understand the importance of privacy and data security.
2. Information We Collect
To provide smooth taxi booking and travel support, we may collect basic customer information such as:
Personal Information
Communication Information
When you contact us through phone, SMS, WhatsApp, email, or website inquiry forms, we may collect:
Payment Related Information
Where applicable, we may record limited payment details such as:
We do not intentionally store sensitive financial data such as complete card numbers unless handled securely by authorized payment providers.
3. How We Use Your Information
The information we collect is used only for genuine business and service purposes.
Main Uses Include:
We use only relevant information required to deliver reliable taxi services.
4. Booking Communication
When you book a taxi with Darpan Cabs, we may contact you through:
These communications may include:
5. Information Sharing Policy
We respect your privacy and do not sell customer data to third parties.
However, limited information may be shared only when necessary for service completion, such as:
With Drivers
To complete your ride, we may share:
With Operational Staff
Our support or dispatch team may access necessary booking details for coordination.
Legal Requirements
Information may be disclosed if required by law, government authority, or official investigation.
6. Data Security Measures
We take reasonable steps to protect customer information from unauthorized access, misuse, or loss.
Security measures may include:
While we strive to protect your information, no digital system can guarantee absolute security.
7. Customer Responsibility
Customers are requested to share only accurate booking details.
Please avoid sending:
Darpan Cabs is not responsible for information voluntarily shared beyond service requirements.
8. Use of Phone Calls and Messages
Calls or chats with our team may be used for:
We handle communication responsibly and only for business needs.
9. Website and Online Inquiry Privacy
If you contact us through a website form or online inquiry page, we may collect:
This information is used only to respond to your request or assist with booking.
10. Cookies and Technical Data
If a website is used, basic technical data may be collected automatically, such as:
This helps improve website performance and customer experience.
11. Data Retention Policy
We may keep booking and communication records for a reasonable period for:
Old or unnecessary data may be deleted periodically.
12. Payment Privacy
Payments made through UPI, bank transfer, cash, or digital methods are handled with care.
We may store only limited transaction references for:
We do not misuse payment information.
13. Third-Party Services
In some cases, third-party tools or platforms may be used for:
These third parties may have their own privacy practices. We recommend reviewing their policies when applicable.
14. Children's Privacy
Our services are intended for general travel bookings. We do not knowingly collect personal data directly from children without guardian involvement.
Parents or guardians should make bookings on behalf of minors.
15. Customer Rights
Customers may request reasonable assistance regarding their personal information, such as:
To request assistance, contact us directly.
16. Marketing Communication
We may occasionally contact previous customers regarding:
If you do not wish to receive promotional communication, you may inform us.
17. Location Data for Rides
To provide accurate pickup and drop service, customers may voluntarily share live location through call or messaging apps. This is used only for trip coordination.
We do not use location data for unrelated purposes.
18. Changes to Privacy Policy
Darpan Cabs reserves the right to update this Privacy Policy when needed due to:
Updated policies become effective once published or communicated.
19. Why Customers Trust Darpan Cabs
Customers choose us because we provide:
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